Contact
Ask us anything before you connect your first broker
Whether you have a technical question about a specific broker integration or want to understand which plan fits your setup — we're here.
Reach the Learningpathz team
We respond to all enquiries within one business day, Monday to Friday.
- Address
Kakamega CBD, Kakamega 50100, Kenya - Email
info@learningpathz.info - Phone
+254 712 345678 - Hours
Monday–Friday 08:00–17:00
Saturday 09:00–13:00
Sunday closed
Quick answers before you write in
Is my broker supported?
We support MetaTrader 4 and MetaTrader 5 compatible brokers and several ECN providers common in the East African retail market. Send us your broker's name and we'll confirm compatibility within 24 hours.
How long does onboarding take?
For the Starter and Standard plans, most users are fully connected and running their first backtest within one hour of signing up. The Pro plan includes a dedicated onboarding call scheduled within two business days of subscription.
Can I get support in Swahili?
Our primary support language is English, but several team members are comfortable in Kiswahili for informal correspondence. We'll do our best to assist in the language you're most comfortable with.
What to include in your message
To get the most useful reply in the shortest time, mention: the broker or brokers you want to connect, the rough frequency of your strategy (number of trades per week), and whether you're currently trading manually or with another tool. If you're reporting a technical issue, include your plan tier and the approximate time the issue occurred. We don't need account passwords or API keys via email — those stay inside the platform.
Prefer to dive straight in?
Run a free backtest right now — no account or card required for your first test.
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